How To Change Without Resistance – 8 key steps to lead change smoothly
Change is the only
constant. And making change without resistance is a super dynamic skill. More
often it takes changing yourself to lead change around you. Very few times it requires
you to implement the change forcefully. And even sometimes, leading change
examines your capabilities of convincing and winning the emotions of the people
around you.
“To improve is to change; to be
perfect is to change often.”
______________ Winston Churchill
No matter whatever
it takes, we all evidently know it is our dying need to stay changed with time.
As change is the only thing that keeps happening all the time whether we are
aware of it or not.
Here we describe
eight ways to lead change without resistance. So, let’s begin:
1- Start with a
positive attitude to lead
change without resistance
No matter whether it
is a personal relationship or you are dealing in occupation, starting with a
negative tone will spoil your all purposes. While you start in a negative tone,
you ultimately lose the authority from the conversation. Ultimately, the counterpart
senses the enmity from you and turns himself on the defensive mode.
Rather a positive start is always effective. This is how you engage someone in conversation with yourself.
Whether it is your
customer, boss, subordinate, supplier or it is between two individuals in a
personal relationship, a positive start enhances your chances of being
successful in the purpose of the conversation. It gives you the authority to
succeed and lead change without resistance.
2- Accept If You Are Wrong
We all make
mistakes. Therefore, accepting what you did wrong doesn’t put you on your feet.
Rather, it gives the other person a compliment that he is correct. Thus, you
open the way for him to believe that you are valuing his opinions. This is
where you start to lead change without resistance.
Another positive
side of accepting faults is, the conversation remains open for you to achieve
the change you are conversing for.
3- Sending Subtle
Messages Builds Up Resistance-Free
Change
This is the ability
that differentiates a leader from a follower. That is, all leaders are known
for their ability to pass on subtle messages. Indeed, they are calling out
mistakes without letting other people know. In other words, leaders know how
they can encourage a particular behavior in another person.
Most often, in our
occupation, the reasons why we fail are the disengagement of our minds and hearts
from the situation we are dealing with. Certainly, it is not only the lack of
competence that fails us always. Rather, these are the problems of our
personal life mostly which divert our attention from our purposes of
professional life.
Leaders know these
dimensions of the distractions from work. Therefore, they isolate these
personal life problems from their occupational goals. Their behavior is
independent either they are dealing in personal matters or going to achieve
something in a professional race.
To be one to lead
change without resistance, you have to become a leader of that kind. You can
use this ability to your advantage. So, you simply need to:
- Understand if the other
person is facing such a situation and is distracted from work
- You will pull that person
from that situation. You will send him subtle messages to let him feel
that you already know what he is suffering.
- Once you make him feel the
same, you win his belief. Thus, as the next step, you will bring him
back to a place of confidence and self-belief.
This is how you win confidence and build trust. So, once the other person starts trusting you,
you will lead the change without resistance.
4- Direct Orders
Seldom Work, Ask Questions
Instead
Giving direct orders
shows your authority. Ultimately, the other person feels enfeebled and turns
out to be defensive. Instead, if you ask questions, you intake the other
person’s opinion. He would feel engaged in the situation and would be more
confident to carry on with what you want.
By asking questions,
you give enough confidence to the other person to be creative and innovative.
Thus, he solves problems at hand more efficiently. It is human psychology that
a person is more likely to follow something which he is involved to shape.
Questions create a
conversation. Therefore, asking questions leads everyone involved in a
situation and makes the place better for everyone.
5- Reduce Mistakes To
Lead Change
Without Resistance
Charles L. Bosk
described a technique “forgive and remember” in his book “Forgive and
Remember: Managing Medical Failure“. This technique teaches the way how
one can learn from mistakes, avoid repeating mistakes, and can change behavior
accordingly.
This technique is
composed of five actions. Therefore, leaders can take these actions to reduce
mitigate mistakes and lead change without resistance.
Acknowledge that
failure happens.
Leaders are quicker in identifying failure or mistakes. Indeed, they acknowledge
failures way quicker. Sequentially, they can discuss it within their team and
find a way out of it.
Encourage dialogue
to foster trust.
It is important, to be honest with
yourself and with other teammates when
discussing a matter. This builds trust and derives a meaningful
outcome.
Separate the person
from the failure.
Do not blame the person for what happened. Instead of saying “You failed”, say
“The project failed”.
Learn from your
mistakes.
Mistakes are the best source of learning. You must not evade them, rather learn
from them.
Create a risk-taking
and failure system.
Create processes and methods to assess failures. Thus, you will be eliminating
the emotional feedbacks and will have a precise approach to problem-solving.
The purpose of all
these actions and methodologies is to create a safe environment for employees
who make mistakes. Thus, if it is safe for employees to make mistakes, they
will more quickly by accepting and learn from their mistakes.
6- Magnify Improvement
To fully utilize
one’s potential or improve or be a part of change without resistance, one
needs to be motivated enough. And the key to motivation is encouragement and
praise.
Below are a few
pieces of advice from The Center for Management and Organization
Effectiveness to praise people around:
“Deliver praise from
your heart.”
Your sincerity and genuine being should reflect.
“Deliver praise as
soon as possible.”
Be quick in praising. Do not wait till the next meeting, performance review, or
completion of another task. This will vanish all the joy of the goodness of
what the other person did.
“Make praise
specific.”
Always be specific in praising. You must state what remarkable another person
did. Actually, people want to hear from you the value you give to their work.
So you must say it all. Mere ‘Thank You’ doesn’t sound valuable.
“Praise people
publicly.” Publicly praising
people gets easier every day, so there is no real excuse not to do it.
The true essence of
encouraging comes when you show that you believe in the talent, abilities, and
skills of another person. This makes them feel important to you.
To encourage
someone, you need to see the other person. And not their mistakes or faults.
You have to see their strengths and capabilities. And You can do it by showing your
total faith in them. Adding your words for praising the skills they possess
would further boost their confidence.
7- Offer Them A
Reputation That Is Worth
Living Up To
People feel and
respond to what expectations we keep from them. If you expect something from
someone, you give him an understanding that you value him somehow. Likewise, if
a person feels unimportant or unvalued, he will have the least confidence to
advance himself. Coaches, mentors, parents, and leaders, all know this.
Following the same
ideology, change the level of respect you give to someone to bring change
without resistance. If you want to make other people behave as you like to
change the level of respect for him.
To change somebody’s
behavior, change the level of respect she receives by giving her a fine
reputation to live up to. Act as though the trait you are trying to influence
is already one of the person’s outstanding characteristics.
8- Stay Connected on Common Ground
Do you want to
influence another person’s attitude or behavior effectively? First, you need to
make a person feel proud of what he has been asked to do. While choosing the
right target, it is equally important to choose the team of the right people to
do it. And for this, you must be aware of what other people dream of.
Where their dreams
and your targets coincide, it is called ‘Common Ground’. Simply follow these
actions to align your targets with their goals:
Be sincere. Be truthful.
Don’t ever commit what you can’t fulfill.
Be empathetic. Put yourself
in another person’s place. Speak what they think.
Consider the
benefits. Tell the
benefits the people could get by doing what you say.
Match those benefits. Match the
benefits with the goals of the other people.
Your request of
asking someone to do something must include the personal benefits the other
person gets. This will make him do that easily.
In the modern era,
corporate activities have largely shattered humanity’s goals. While dealing in
industrial or corporate activities, we must not forget that we are human and
our first service should be humanity.
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